Frequenly Asked Questions...
It is okay to want to know extra information, especially when it comes to our fur babies. Here is a list of questions that I've received about my dog biscuits and everything you need to know!
If I have missed a question you want to ask, don't hesitate to contact me!
- 01
I make the treats with 100% human-grade ingredients, meaning that even you could have a try at them! The treats do not house any chemicals, artificial flavours or colours and no preservations. The treats are usually made to order, so this means that the treats are fresh the second they arrive in your hands.
- 02
I only use human grade ingredients to ensure that your dog is getting the best of the best and the most natural flavour! More information on the ingredients can be found on the "Ingredient List" page on my website.
- 03
All flavour of the treats are dehydrated. This means that the treats can last up to 4 months when stored correctly. Store in an air-tight container, away from sunlight and in a cool, dry place.
- 04
Standard flat rate shipping of $10 for every customer when ordering from Scruffy Pup.
Delivery is a flat rate of $25 within a 25km radius of Scruffy Pups location. You will receive an email update on your order to know when your order is ready for delivery.
Picking up from Scruffy Pup is also available for free. You will receive email updates about your order and when it's ready to be collected. When you arrive, tell us your name and order number, and it will be brought out to you!
- 05
You can give your dog a treat everyday as long as its part of a balanced diet. Vets will usually advise that a treat should only make up 10% of your dogs daily intake. But, if you're dog has allergies or health concerns, always ask your vet about the quantity of treats your dog can have before making a purchase.
- 06
It's different for every dog depending on their palette because just like us, dogs prefer different flavours of treats, but peanut butter is always a fan fave!
- 07
I make the treats at home, where I have curious puppy eyes on me at all times making sure the treats are up to scratch...they are also my taste testers too!
- 08
Like a usual biscuit, I mix dry ingredients first and then add the wet. After that, I create a dough, then I roll it out and cut the desired shape. They are dehydrated and cooled down before being packaged and sent away!
- 09
Yes! As long as your dog can have the ingredients, its fine for any dog at any life stage. Fun fact, Pumpkin has many minerals, vitamins and fiber that help the gut and the digestive system in dogs, so this makes the Pumpkin flavour great for senior dogs!
- 10
If your dog is fussy, isnt used to baked treats or is a meat fan, try breaking the treats up to smell more appealing. You can also use them sprinkled on your dogs meal as a topper. If you find that your dog isn't liking a certain flavour or doesn't like the treat at all, feel free to contact me!
- 11
Always check with your vet if its okay that your dog can consume these ingredients before buying any biscuits.
- 12
I've always had a struggle finding treats that my dogs (and my family members dogs) liked. My dogs can be fussy and turned their nose up at many different treats, whether it be dried meat, freeze dried meat or processed meat. It was tricky to find local treats for my dogs and living in a rural area didn't help! So, I did some digging and found out that I could make dog treats myself and after that, my dogs never turned down a treat. I wanted to share my treats with others and so it led me here, making treats for dogs nation wide!
- 13
Marik and Vader are my two fur babies! They are my two trusted companions and the most honest reviewers of Scruffy Pup.